Life Underwriting and the Customer Experience

The life insurance industry continues to see tremendous change as technology develops and advances, and the needs of consumers adapts. In a post-pandemic age, underwriting and new business processes are continually being improved and shortened, which leads to more positive customer experiences. Susan Ghalili, a leader in underwriting transformation for many years, and Lori Walker, DBS VP and Chief Underwriter, will join Chuck Anderson to discuss their perspectives on industry underwriting innovations and how we can continue to build on this period of change.

The webinar will cover:

  • Current carrier underwriting strategies to enhance the customer journey
  • What advancements may still be to come in underwriting
  • Where we may see additional innovation
  • Overcoming client objections to the underwriting and application process
  • Tips for embracing change at all points in the buyer’s journey

Date: Wednesday, September 25, 2024

Time: 1pm CT

Register today!

After registering, you will receive a link to add to your calendar. Thank you for your interest!

Featuring:
 

Chuck Anderson
Vice President, National Sales
DBS, Guest Moderator

   

Susan Ghalili
Senior Vice President, Underwriting Strategy & Customer Journey, Chief Underwriter
Pacific Life 

   
Lori-Anne Walker
Vice President, Chief Underwriter
DBS